How can I make a room reservation?

Please use our official online booking system to check room availability and rates, or call +886-7-272-2999 for assistance.


Rates vary by booking offer and date. Weekday, weekend, and Special Holiday rates are subject to hotel announcements. Please refer to the official booking system for current rates.

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How can I change or cancel a reservation made through another booking platform?

For reservations made through third-party booking platforms, please contact the respective platform’s customer service team for any changes, requests, or inquiries.

How can I change the date or room type of a reservation made through the official website?

To change your stay dates, please cancel your existing reservation online and make a new booking. Once the new reservation is confirmed, no cancellation fee will be charged for the original booking. Date changes cannot be processed manually or online.

Are there additional charges for extra guests?

Extra beds are not available for any room type. For three or more guests staying in the same room, an additional guest fee will apply and includes breakfast.

What is the cancellation policy for reservations made through the official website?

For reservations made through the official website, please cancel your reservation online at least 7 days prior to check-in to receive a full refund. For Special Holidays, online cancellation must be completed at least 14 days in advance. Please refer to the official website for applicable Special Holiday dates.
For details, please refer to the terms and conditions of your online booking offer.